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Overview
B020    Never Lose a Bug!

Bugs are precious. Carefully managing them is crucial to the success of your software and your company. This workshop explores how to identify, collect and manage bugs in a software development project. You will study how to resolve uncertainties about a bug, and examine real-world bugs found by developers, testers and customers.

Benefits
After completing this workshop, you will know how to improve your bug identification, collection and reporting process.

Topics Covered
  • How to identify a bug
  • How to isolate a bug
  • How to avoid bug-related "political" issues
  • Bug collection and management systems

Who Should Attend
Anyone involved in testing software including Testers and Test Leads.

Learning Approach
Lecture, Group, Examples

   

Suggested Prerequisites
T010  Overview of Testing
B010  Bug Priority and Severity: The Elevator Parable

 


About the Instructor
Robert Sabourin, P. Eng. has 20+ years management experience leading teams of software development professionals to consistently deliver projects on-time, on-quality and on-budget. He is a well-respected member of the software engineering community who has managed, trained, mentored and coached hundreds of top professionals in the field. He frequently writes and speaks to conferences around the world on software engineering, SQA, testing, management and internationalization.


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