B030 Bug Reporting Description and Advocacy

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Overview

B030 Bug Reporting Description and Advocacy

This workshop teaches you how to write a world-class bug report. You will observe and develop reports for real bugs in real software. Every potential reader of a bug report has a different agenda; this workshop will show you how to know your audience and write for them. You will see dozens of sample bug reports, learn how to identify poorly written ones, and ask the right questions to help improve them.

Benefits
After completing this workshop, you will know how to write a clear bug report that others in your company can easily understand and act on.

Topics Covered

How to read a bug report

How to write a top-quality bug report

Audiences for bug reports

Setting up a workflow for consistent bug reports

Who Should Attend
Anyone involved in testing software including Testers and Test Leads.

Learning Approach
Lecture, Team, Individual, Group, Examples

About the Instructor
Robert Sabourin, P. Eng. has 20+ years management experience leading teams of software development professionals to consistently deliver projects on-time, on-quality and on-budget. He is a well-respected member of the software engineering community who has managed, trained, mentored and coached hundreds of top professionals in the field. He frequently writes and speaks to conferences around the world on software engineering, SQA, testing, management and internationalization.