P010 ESQA: The Effective SQA Manager

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Overview

P010 ESQA: The Effective SQA Manager

Our most popular workshop! This fun, interactive workshop tells the story of Fred, a new SQA manager, as he learns how to set up an effective service-oriented SQA department. This talk has received "Raving Fan" reviews from thousands of developers and SQA professionals, and been showcased at conferences in Europe, USA and Canada.

Benefits
After completing this workshop, you will know how to become a more effective Software Quality Assurance or test team manager.

Topics Covered

What is situational leadership?

The 4 Ps: People, Purpose and Practical Process

How to achieve "Raving Fan" internal customers (from Blanchard and Bowles)

4 quadrants of time management (from Stephen Covey)

Practical aspects of running a service-oriented testing team

Who Should Attend
Anyone who wants to learn what makes an effective SQA manager including Testers, Test Leads, Managers, Directors and Executives.

Learning Approach
Parable, Team, Examples

Suggested Prerequisites
T010 Overview of Testing
M010 Testing in Software Development

About the Instructor
Robert Sabourin, P. Eng. has 20+ years management experience leading teams of software development professionals to consistently deliver projects on-time, on-quality and on-budget. He is a well-respected member of the software engineering community who has managed, trained, mentored and coached hundreds of top professionals in the field. He frequently writes and speaks to conferences around the world on software engineering, SQA, testing, management and internationalization.